Operational excellence – Getting Things Done from Good to Great
Seminar in cooperation with APLA
This Seminar is specially put together with a different emphasis this year. It focuses on best practices and in-depth learning points on the areas of Operational Excellence which will come in useful for both emerging and matured lottery organisations. In our very competitive environment, we must always improve to be leaner and more ef cient to drive better productivity and bottom line for our Stakeholders.
The seminar will start with an opeinin dinner on the evening of Monday, April 18 and ends at 15:00 on Thursday, April 21, 2016.
The venue for this meeting and accommodation will be at:
Sule Shangri-La, Yagngon
#223 Sule Pagoda Road
G.P.O. Box 888
Tel: (95 1) 242 828 – Fax: (95 1) 242 800
The seminar will be conducted in English only.
Please confirm your attendance to the General Secretariat no later than December 20, 2015 by registering online.
For further information, please contact:
the WLA Business Office in Basel:
Phone: +41 61 284 1502
Fax: +41 61 284 13 50