Skilrock undertaking unprecedented measures to safeguard client & employee interests
As we continue to face a deepening global health crisis on account of the rapidly spreading COVID-19 virus, it has become imperative to undertake unprecedented measures to safeguard the interests of both our clients, their sales channels and employees.
Indian government has taken several positive steps to restrict the virus blowout which seems to have helped contain the spread so far. Our policies at Skilrock are fully aligned with the government directives which we are monitoring thoroughly using our newly created internal BCP cell.
We have initiated several business continuity processes which will ensure that irrespective of the severity of the virus, we can continue meeting our business objectives towards Uptime, Deliveries, Customer Support and Advisory while actively monitoring all our obligations towards our own employees.
Our prior experience with our employees remotely managing important projects across Africa, LATAM and Europe, has helped us move quickly through the learning curve in regard to managing multiple projects with WFH challenges.
For the business continuity we are ensuring:
- Technical and Support Teams are available as usual with better tools and facilities.
- All key Technical members and Support staff have remote access facilities which they continue to use to support all clients, even in odd hours.
- We are taking additional measures not only to ensure that its staff members stay healthy, but also to provide any required support to our clients.
- We continue to adhere to the timelines of all planned deliveries.
As a responsible corporate entity, we consider the welfare of our employees and client happiness to be of paramount importance to us and Skilrock will continue taking measures which safeguards the interests of everyone involved.
About Skilrock (www.skilrock.com/)
Skilrock Technologies is a leading technology solution provider for the lottery, gaming and payment industry with its R&D centres located at global IT hubs. It is the technology arm of $2.4 billion Sugal & Damani Group, who are leaders of Indian lottery & gaming operations. The complete Omni-Channel Gaming Platform of Skilrock serves Retail, iGaming & Self Service Channels with equal ease and at the same time supports a wide variety of games like Lotto, Keno, Bingo, Instant, Sports, Poker, Rummy, Casino and Slots. More than 200,000 retail touch points and over 5 million iGaming players across 25+ jurisdictions have been serviced by Skilrock.