WLA Magazines

Summer 2018

Highlights of this issue

• Why WLA certification matters
  Over the past two decades, the WLA has invested a lot of time and effort in developing a set of global best practices for the lottery industry. In this issue of the WLA magazine, we look at the WLA’s two industry standards, the WLA Responsible Gaming Framework and the WLA Security Control Standard, and why certification to these standards is important for your organization.

• Sports betting in the USA
  With the repeal of the Professional and Amateur Sports Protection Act (PASPA), the door has been opened for regulated sports betting across the United States.

• Bet-on-Lottery and Courier Services
  In this two-part article, we take a close look at Bet-on-Lottery and Courier Services and what is being done around the world to curb their activities.

• The World Lottery Summit 2018
  Final preparations for the World Lottery Summit 2018 (WLS 2018) in Buenos Aires, Argentina are progressing at top speed. Find out what WLS 2018 has in store for you and why you should attend the lottery event of 2018.

• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members.

• The learning curve
  News from the WLA training and education program.

Winter 2017/18

Highlights of this issue

• The World Lottery Summit 2018 (WLS 2018)
  Preparations for the WLS 2018 are well underway. In this issue, we bring you a brief preview of the convention and introduce our host for WLS 2018, ALEA.

• Thierry Pujol
  The WLA pays tribute to former Security and Risk Management Committee Chair, Thierry Pujol.

• The new Mega Millions
  The US block-game giant Mega Millions has a new matrix and more prize opportunities.

• Lottoland challenged
  Judicial moves to rein in Lottoland have been made in Australia and the UK.

• CIBELAE XVI
  CIBELAE’s 16^th biennial congress was held from October 10 – 13, 2017 in Panama City, Panama. We look back at some of the highlights of CIBELAE’s flagship event.

• NASPL 2017
  Shift your game: Remaining relevant in the North American market was the dominant theme for NASPL’s annual convention, which was held from September 13–16, 2017 in Portland, Oregon.

• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members.

• The learning curve
  News from the WLA training and education program.

Summer 2017

Highlights of this issue

• Play at the Pump
  American lotteries are experimenting with a new point of sale – the gas pump.

• Daily Fantasy Sports
  Daily Fantasy Sports is making waves on the North American continent and drawing the attention of state lottery operators.

• Private online lottery betting
  For the past few years, private online gaming firms have been offering what is known as “lottery betting”. This clever yet pernicious scheme is now causing concern among WLA member lotteries.

• Exemplary ONCE
  ONCE’s socially inclusive business model is a shining example of good causes in action.

• Innovation for good
  Rather than compete against private operators by widening their product ranges, lotteries should put Corporate Social Responsibility at the center of future business strategies. Silverfish Director Laura Da Silva explains why.

• The Lott brings #joyments to Australians
  Australia’s Tatts Group Lotteries, known to customers as the Lott, has unveiled the first major repositioning of its popular Instant Scratch-Its brand in more than a decade with its new national #joyments campaign.

• The new player mindset
  How can we create new experiences that redefine gameplay and connect with a new, younger audience in more interesting and meaningful ways? Else, an experience design consultancy based in London, looks at what it takes to engage the millennial player.

• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members.

• The learning curve
  News from the WLA training and education program.

Winter 2016/2017

Highlights of this issue

• The World Lottery Summit 2016 (WLS 2016)
  In this issue we look back on the lottery event of the year, the WLS 2016 in Singapore.
• WLA Advertising and Responsible Gaming Awards
  
  • Norway's Norsk Tipping wins the Grand Global Advertising Award for 2016.
  • Lotto New Zealand won the Best Overall Responsible Gaming Program Award, the WLA’s highest accolade for responsible gaming
• Guy Simonis Lifetime Achievement Award
  Henry Chan, former Executive Director of Betting at the Hong Kong Jockey Club, receives the Guy Simonis Lifetime Achievement Award for 2016.
• The Jean Jorgensen Merit Award
  In recognition of Jean's exceptional contribution to the lottery industry, the WLA announced the establishment of the Jean Jorgensen Merit Award at the WLS 2016 closing dinner.
• Lotteries and sports share a common goal
  More than 20 international speakers, from the IOC, UEFA, and other stakeholders, convened in Geneva, on December 7, 2016, to discuss the integrity of sports, its integral relationship with the lottery industry, and the ongoing fight against match fixing.

Summer 2016

Highlights of this issue

• Remembering Arch Gleason
  Arch Gleason, one of the most respected and accomplished lottery leaders in the world, passed away on July 1, 2016. In this issue, we commemorate Arch and look back at his legacy.
• Lottery loyalty programs
  Lotteries are beginning to see the benefits of customer loyalty programs. In this issue we take a closer look at lottery loyalty programs, presenting three fine examples from lotteries in Europe, American, and Australia.
• Responsible gaming
  How Indiana’s Hoosier Lottery has been particularly successful in getting its employees engaged in responsible gaming issues.
• The facts on cyber attacks
  What are cyber attacks, how do they manifest, and what can we do about them?

Spring 2016

Highlights of this issue

• Remembering Jean Jorgensen
  Well liked, and highly respected. The lottery world mourns the loss of WLA Executive Director Jean Jorgensen and celebrates his legacy.
• Retail and the lottery
  Despite the growing prevalence of online sales, retail has remained a key contributor to lottery sales and growth. We queried lottery operators and vendors on today's retail landscape and its increasingly symbiotic relationship with online sales channels.
• MagnumCares
  Fostering a culture of "caring and sharing" and a company-wide dedication to community engagement, Magnum Corporation does its part to make the world a better place for Malaysians.
• Lottery scams
  Email-based lottery scams continue to plague the world lottery community. We discuss how lottery scams operate and what one can do to mitigate their effect.

Winter 2015/2016

Highlights of this issue

• Supporting good causes, Norwegian style
  At Norsk Tipping, supporting good causes goes beyond handing over checks and creating photo opportunities. They believe that innovative partnerships with beneficiaries is the best way to empower players to support good causes.
• The UK National Lottery launches new brand identity
  The UK’s National Lottery has marked the next stage in its life-changing journey, as Camelot launches a new brand identity that unites its games and underlines the opportunities their games present to consumers and good causes alike.
• The WLA Responsible Gaming Framework
  The WLA introduces the new Independent Assessment Panel members, as the WLA RGF certification program for Associate Members goes live.
• The Iowa Lottery foils attempted fraud
  Over the past four years the Iowa Lottery and law enforcement officials have been occupied with one of the most intriguing cases of fraud in lottery history.
• Brown is the new green Pollard Banknote present
  Eco Scratch™, offering lotteries an exciting new eco-innovation.
• The International Sports Convention 2016
  From December 7–9, 2016 the global sports community will unite in Geneva, Switzerland for the ISC 2016.

Summer 2015

Highlights of this issue

• Setting standards
  Details on the development of the new WLA Responsible Gaming Framework (WLA RGF) certification program for suppliers. WLA RGF certification will soon be open to Associate Members.
• New Horizons
  Now in its third year, BCLC's annual responsible gaming conference, New Horizons, has established itself internationally as a leading responsible gaming event.
• Innovation: buzzword or business process?
  When did the race for innovation begin? What does it mean for the lottery sector today? And how can the supplier industry help us innovate in ways that are relevant to our players?
• Good causes: The Pennsylvania Lottery
  For more than 40 years the Pennsylvania Lottery has been raising funds to support senior citizens in the U.S. state of Pennsylvania. It remains the only state lottery in America that earmarks its proceeds for this purpose.
• The Minnesota Lottery
  Raising funds for good causes since 1990, the Minnesota Lottery celebrates its 25th birthday.

Winter 2014/2015

Highlights of this issue

• WLS 2014 Convention and Trade Show
  "All roads lead to Rome": Memories, impressions, and learnings from the WLS 2014 Convention and Trade Show in Rome, Italy
• WLS 2014 business program highlights
  A review of the keynotes, plenary, and parallel sessions
• WLA General Meeting 2014
  A summary of WLA business achievements in 2014, Executive Committee appointments, and other association business
• WLA Advertising Awards
  Sweden’s Svenska Spel takes home the Grand Global Gaming Award for 2014
• Guy Simonis Lifetime Achievement Award
  Dianne Thompson receives the Guy Simonis Lifetime Achievement Award for 2014
• The Global Lottery Data Compendium 2014
  The WLA publishes the first edition of the GLDC, a digest of the global lottery industry as embodied in the WLA membership
• The Global Lottery Monitoring System for Sports Betting
  The WLA and the EL join forces to create a global monitoring system for sports betting
• Leveraging social media
  Social media giant Twitter studies Loterie Romande’s “10,000 à l’heure” campaign
• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members

Spring 2014

Highlights of this issue

• The lure of scratch tickets
  Ever popular with players, scratch tickets are a perennial success and a sure bet for lotteries.
• The University of Iceland Lottery
  Serving higher education in Iceland for more than eight decades, the University of Iceland Lottery is moving progressively into the future, innovating for a new generation of players.
• Responsible gaming
  For the second time running, BCLC’s New Horizons in Responsible Gambling Conference brought together a host of international experts on responsible gaming.
• Sportradar
  Within five short years Sportradar’s fraud detection system has identified over 1,250 suspicious football matches worldwide, proving its effective in a number of high-profile cases.
• ONCE wins royal recognition
  The Spanish Organization for the Blind (ONCE), now in its 75th year of existence, received the prestigious Prince of Asturias Award for its exemplary work in support of the rights of the disabled in Spain.

Winter 2013/2014

Highlights of this issue

• Association Business
  Selected news from the WLA, its members, and the regional associations.
• Lotteries and Big Data
  Big Data is making big changes to the way lotteries market their products. The WLA looks at three lotteries pioneering the use of Big Data.
• U.S. lotteries in 2013
  A close look at four major trends emerging in the U.S. lottery market.
• New gTLDs are on the way
  The Internet Domain Name System is changing. How will this affect the lottery industry?
• The relaunch of America’s Mega Millions
  The U.S. block game Mega Millions has been energized with a matrix change, a revamped prize structure, a new annuity schedule, and an enhanced Megaplier.
• Camelot and corporate social responsibility
  Camelot’s leadership in corporate social responsibility has brought it not only international respect, but has also enabled a growth in their lottery sales.
• Responsible Gaming at BCLC
  The British Colombia Lottery Corporation has been recertified to the WLA-RGF at level 4. The WLA relates how they have remained on a path of continuous improvement and what they have learned along the way.
• The ISO 27001 revamped
  A brief introduction to the new version of ISO 27001, the international information security management system standard and basis for the WLA-SCS:2012.
• The Singaporean punter
  The colorful culture of betting in ethnically diverse Singapore.
• The Learning Curve
  News from the WLA training and education program.

Summer 2013

Highlights of this issue

• Association Business
  Selected news from the WLA, its members, and the regional associations.
• The WLA RGF: The business case
  Corporate Social Responsibility expert John Luff explains the business case for certification to the WLA Responsible Gaming Framework.
• The people behind the WLA RGF
  A ‘behind the scenes’ look at the people responsible for the success of the WLA Responsible Gaming Framework.
• ONCE: Responsible Gaming contest
  ONCE launches its second international contest on responsible gaming research.
• Match-fixing: The IOC steps up the fight
  A report on the International Olympic Committee meeting on illegal and irregular betting held in Lausanne in May, 2013.
• Match-fixing: An obstacle for professional sports
  Major sporting federations are turning to Sportradar’s Fraud Detection System in an effort to combat match-fixing.
• Book reviews
  Continuing his series on gambling in society, Goran Wessberg looks at ten books every lottery director should read.
• Security
  A report on the WLA Security and Risk Management Committee meeting held in South Africa in May, 2013.
• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members.

Spring 2013

Highlights of this issue

• Association Business
  Selected news from the WLA, its members, and the regional associations.
• Match-fixing: An international problem
  Match-fixing is a global problem that will require a coordinated international effort to effectively combat. How is this effort taking shape?
• More, bigger, better: The lure of the big win
  Jackpot mania is spreading across the globe. With the push toward ever bigger payouts, is a billion dollar jackpot just around the corner?
• ONCE: Setting an example in Europe
  ONCE has been raising funds in support of the disabled in Spain for 75 years. Their model of social and labor support is exemplary in Europe.
• Fact, fiction, and fatalism
  Göran Wessberg and his continuing series on gambling as a theme in the arts.
• The World Lottery Summit 2014
  The WLA and Lottomatica invite you to join us in Rome in November 2014.
• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members.

Winter 2012/2013

Highlights of this issue

• Association Business
  Highlights of the World Lottery Summit 2012.
• An interview with the founders of GeoSweep
  James and Henry Oakes, founding brothers of GeoSweep, talk about their creation and their vision for the future of the lottery.
• Luck, lotteries and literature
  Göran Wessberg on gambling as a theme in novels.
• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members.

September 2012

Highlights of this issue

• WLA Welcome
  A welcome from WLA President Risto Nieminen
• NASPL Welcome
  A welcome from the NASPL Executive Committee
• WLA Executive Committee and Staff
• NASPL Executive Committee and Staff
• Loto-Québec Welcome
  A welcome by Gérard Bibeau and Loto-Québec Organizing Committee
• Schedule at a Glance
  The timetable for WLS 2012
• 1-2-3 Win an iPad 3 Game
  Win an iPad 3 at the Trade Show afternoon on Tuesday, 11 September
• General Information
  Useful Information about WLS 2012
• Sunday, September 9^th
  The business program for Sunday, September 9^th, including keynote speaker biographies
• Monday, September 10^th
  The business program for Monday, September 10^th, including keynote speaker biographies
• Tuesday, September 11^th
  The business program for Tuesday, September 11^th, including keynote speaker biographies
• Wednesday, September 12^th
  The business program for Wednesday, September 12^th
• Parallel Sessions External Speakers
  Biographies of the external speakers for the parallel sessions of the business program
• Awards
  NASPL and WLA awards information
• Social Programs
  WLS 2012 social program information
• Trade Show Information and Participants
  A complete listing of exhibitors at the WLS 2012 Trade Show

Winter 2011/2012

Highlights of this issue

• Association Business
  The latest news from the WLA and its members with additional reports from the regional associations
• Security
  WLA Security Control Standard for lottery suppliers / Lotterywest achieves a security first in the Asia Pacific region
• Responsible Gaming
  Deusto University of Spain wins the inaugural ONCE international contest on responsible gaming research
• Security
  How the risks of retailer fraud can be dealt with pro- actively and cost effectively through player protection controls and retailer compliance monitoring. A report from Thomas Bierbach, vice president of Baseline Geographics Inc.
• The UK National Lottery Awards
  For the eighth consecutive year, the UK National Lottery showcased, in a nationally-televised event, the good causes supported by lottery funding
• Sports betting, Korean style
  How SPORTSTOTO, in conjunction with the Korean Sports Promotion Foundation, makes an enormous contribution to the well-being of the people of Korea
• The growing popularity of block games
  Block games around the globe are increasing both in size and number. We take a close look at some recent developments in block games in Europe and America
• Product innovations of 2011
  Both to maintain customer loyalty and to attract new players, WLA member lotteries continue to stress novelty and diversification in the development of new products. Here, we showcase a selection of some of the best product innovations of 2011 
• Betting on the opera
  Continuing our series on gambling in the arts, gaming expert Göran Wessberg presents a study on operas and musicals that have gambling as a leitmotif
• Corporate News
  News from members of the WLA Contributors Program and other WLA Associate Members

Summer 2011

Highlights of this issue

• Association Business
  The latest news from the WLA and its members
• Security
  WLA Security Control Standard for lottery suppliers / Lotterywest achieves a security first in the Asia Pacific region
• Responsible Gaming
  ONCE initiates an international contest on responsible gaming research
• Interview
  A conversation with WLA Vice President Mr. Benjamín González Roaro, General Director of Lotería Nacional para la Asistencia Pública de México (LOTENAL)
• Sports Integrity
  A report on the first IOC Working Meeting on Irregular and Illegal Sports Betting held in Lausanne on March 1, 2011
• Gaming Legislation
  The European Commission releases its long-awaited Green Paper “On on-line gambling in the Internal Market”
• Good Causes
  Lotteries that have rallied to raise funds for relief in the aftermath of a natural catastrophe
• Film Reviews
  A selection of movies that address the topic of gambling in society are presented by lottery veteran Göran Wessberg
• Education
  Lotería Nacional Sociedad del Estado (LNSE) of Argentina establishes a certification program for the administration of gaming activities

Winter 2010/2011

Highlights of this issue

• WLA 2010 Convention
  Looking back on "A Bright Future": Memories, impressions and learnings from the WLA 2010 Convention and Trade Show in Brisbane, Australia
• WLA 2010 business program highlights
  A summary of the keynotes and selected parallel sessions
• WLA 2010 Platinum Contributors forum
  The WLA Platinum Contributors share their views on the recession, Generation Y, branding, and other industry-significant topics
• 2010 General Meeting
  A Summary of President Arch Gleason's final address, Executive Committee appointments, and other association business
• Advertising Awards
  Camelot takes home the Grand Global Gaming Award for 2010
• A lifetime of achievement
  Dr. Edward Stanek receives the Guy Simonis Lifetime Achievement Award for 2010
• Responsible Gaming
  An update on the new Responsible Gaming Independent Assessment Panel and a report on the winner of the WLA 2010 Responsible Gaming Award
• A tribute to Arch
  WLA President Risto Niemenen honors his predecessor, Arch Gleason
• Security
  The new guide to certification for the WLA Security Control Standard
• Insight
  Pronósticos para la Asistencia Pública, Mexico: Using innovative information technology and world-class communications with remarkable results

Summer 2010

Highlights of this issue

• Association Business
  The latest news from the WLA and its members
• WLA 2010 Convention and Trade Show
  Tatts Lotteries' Golden Casket and the WLA look forward to greeting you in Brisbane, Australia
• Corporate Social Responsibility
  Interview with Alice Tepper Marlin; President and CEO of Social Accountability International and former member of the WLA Responsible Gaming Independent Assessment Panel
• Good Causes
  Through its commitment to corporate social ­responsibility, the Lottomatica group funds numerous cultural, sporting, and social initiatives both in Italy and internationally
• The WLA Quarterly Sales Indicator
  As a new service to the members, this trimonthly ­compendium gives a concise and up-to-date snapshot of regional and global lottery sales
• World Lottery Summit 2012
  NASPL and the WLA join forces for a global lottery convention in 2012
• Loterie Romande
  Loterie Romande announces their 2009 results and the introduction of a new interactive Internet gaming platform
• LOTTO Hamburg and the WLA SCS
  The executive management of LOTTO Hamburg ­recounts its experience with the WLA Security Control Standard

Winter 2009/2010

Highlights of this issue

• Association business
  WLA Senior Vice-President Risto Nieminen speaks before the IOC in Copenhagen, new WLA Executive members and an up-date on the WLA RGF
• World Meet 2009
  Highlights of the World Meet 2009 in Santiago, Chile
• Security
  Iceland's lottery achieves WLA SCS certification. Íslensk Getspá CEO, Stefán Konradsson, talks about their experience with the certification process
• The WLA 2010 Convention and Trade Show
  The latest developments on the upcoming WLA 2010 Convention and Trade Show in Brisbane, Australia
• USA: Mega Millions and Powerball collaborate
  NASPL President Margaret DeFrancisco details the long road which led to the cross-selling agreement of America's two lottery giants
• The International Responsible Gaming Organization (IRGO)
  IRGO provides the industry with expert services designed to help lottery organizations develop optimal responsible gaming strategies
• Switzerland: Loterie Romande
  Loterie Romande develops an impressive online interactive responsible gaming training for its staff and retailer network
• USA: The Kentucky Lottery
  The Kentucky Historical Society inherits a piece of state history from the Kentucky Lottery
• WLA Academy
  The tentative schedule for all regional and interregional lottery events for 2010

Summer 2009

Highlights of this issue

• The WLA business plan 2009–2010
  A road map for the future course of the WLA
• 10^th anniversary special
  The WLA pays tribute to a decade of serving the global lottery community
• See you in Santiago de Chile!
  All systems are go for the World Meet 2009. Details on the congress program and coinciding events
• The WLA Security Control Standard
  A conversation with SRMC Chairman Theirry Pujol
  Mr. Pujol speaks about the latest improvements to the WLA SCS
• The WLA Responsible Gaming Framework
  A number of other measures have been taken to keep the RG Framework on a course of continual improvement
• The Japan Lottery Association
  The 64 year evolution of the Japanese Takara-kuji lotteries
• British Columbia Lottery Corporation
  Beating illegal offshore gambling operators at their own game, responsibly
• Svenska Spel's Gaming Academy
  A think tank for gaming professionals
• Loterie Romande
  2008 proves to be a record year for Loterie Romande
• The learning curve
  Reports from various WLA seminars from around the globe
• Scientific Games Latino America
  An exemplary social responsibility program leads to contented workers and higher productivity

Spring 2009

Highlights of this issue

• Brand identity and the retailer environment
  Modernization of the brand image and the retailer ­environment. The motivation, the process and the result. Three member lotteries share their experiences
• The WLA Responsible Gaming Framework
  The first lottery organizations receive WLA accreditation
• The WLA Security Control Standard
  Taking the Security Control Standard and the ­certification process to the next level
• Learning from leaders
  What is the value of a WLA membership for a North American lottery? Paula Dyke, Atlantic Lottery Corporation's Director of Public Affairs learns first hand from North American industry leaders
• World Meet 2009
  Preparations continue for the World Meet 2009 in Santiago de Chile
• Good causes
  Atlantic Lottery Corporation celebrates the volunteers who lend their support to promote good causes in Atlantic Canada
• The WLA 2010
  Convention and Tradeshow A brief glimpse of the host city Brisbane, Australia
• European gaming legislation
  The IMCO report receives a vote of confidence from the European Parliament
• The future of gambling regulations in Sweden
  Svenska Spel takes a clear stand on the Nyrén report
• The learning curve
  The EL/WLA marketing seminar in London. January 28–29, 2009

Winter 2008/2009

Highlights of this issue

• Commentary
  International lottery conferences are being scrutinized by politicians and the media. Founding WLA President Guy Simonis takes a stand on this issue.
• Association business
  Actions taken at the General Assembly in Rhodes and reports on the NASPL 2008 and the APLA 2008 conventions.
• WLA 2008
  Highlights of the WLA 2008 Convention and Trade Show in Rhodes, Greece
• Security
  The new Security Control Standard Certification process makes certification more accessible to all members globally.
• Corporate Social Responsibility
  The new WLA Responsible Gaming Independent Assessment Panel
• World Meet 2009
  CIBELAE and the WLA join forces for the World Meet 2009 in Santiago de Chile.
• Lottery beneficiaries
  Working for the common good in Finland, Veikkaus Oy
• WLA 2010
  Looking ahead to the WLA 2010 Convention and Trade Show in Brisbane, Australia.
• Insight
  La Française des Jeux gives new life to LOTO®.
• The case continues
  Lynne Roiter and Philippe Vlaemminck assess the legal and regulatory situation on both sides of the Atlantic.
• People
  Rebecca Paul Hargrove: President and CEO, Tennessee Education Lottery
• The learning curve
  A report from the EL/WLA joint seminar on CSR in Brussels Belgium.

Summer 2008

Highlights of this issue

• Association business
  The latest from the WLA, its members and the regional lottery associations.
• WLA 2008 Convention and Trade Show
  Sharing the values of fortune on the island of Rhodes.
• The new WLA media platform
  Introducing the WLA's new visual identity and website.
• Security
  A successful security event in Marseilles, France.
• Responsible Gaming Framework
  An independent assessment panel has been created. The new chairman, Mike Randall, presents himself.
• Key opinion leaders
  The CEOs of our platinum contributors answer questions on some of the major issues affecting the lottery industry today.
• 75 Years Lotterywest
  Lotterywest celebrates 75 years of dreams and record returns for good causes in Western Australia.
• Mexico: Over two centries of public assistance
  Lotería Nacional para la Asistencia Pública's substantial contribution to good causes in Mexico.
• Interview
  Don Gonzalo Fernandez, General Director of Loterías y Apuestas del Estado, gives his view on the future of our industry from a Spanish perspective.
• The case continues
  The global legal and regulatory situation as assessed by Lynne Roiter, WLA Secretariat Legal Affairs.
• Spotlight
  Bill Thorburn, Chief Executive, Tatts Lotteries

Spring 2008

Highlights of this issue

• Association business
  The Executive Committee welcomes some new faces and ­endorses the WLA Global Best Practice Marketing Standards.
• APLA conference
  Japan hosted the Asia Pacific Lottery Association's third ­regional conference in Tokyo in November 2007.
• WLA 2008 Convention and Trade Show
  OPAP reports on the preparations for this year's landmark event on the Greek island of Rhodes in October.
• Technology
  Finland slashes product development times with a fast prototyping toolkit.
• Security
  Ed Stefan discusses the implications of a new generation of cyber-squatters.
• Corporate Social Responsibility
  An update on the WLA Responsible Gaming Framework process and program structure.
• A bright future in Brisbane, Australia
  Queensland's Golden Casket Lottery Corporation will host the WLA Convention and Trade Show in 2010.
• Special series: Lottery beneficiaries
  Delivering health and wealth to South Australians: a joined-up approach to community service.
• The case continues
  Lynne Roiter discusses the latest developments in the legal and regulatory situation around the world.
• People
  Henry Chan, Executive Director, HKJC Lotteries Limited.

Winter 2007

Highlights of this issue

• A Manifesto for Excellence
  Hans Savonije outlines the challenges and opportunities of Building Sustainable Excellence.
• Association business
  Continued partnership with sports federations and news from the Regional lottery associations.
• Retail security
  Canadian lotteries have been swift to act on vulnerabilities in the retail process.
• WLA Responsible Gaming Framework
  A unique tool to leverage worldwide best practice.
• Global RFP Best Practice
  The WLA standard helps to streamline a technology procurement in the Netherlands.
• Security
  Ed Stefan reports on the continuing need for public awareness in the fight against lottery scams.
• Special series: Lottery beneficiaries
  The Chilean national lottery takes a hands-on approach to community projects.
• World Meet 2007
  Louisville, Kentucky: a report from the global lottery community's landmark event of 2007
• The case continues
  Lynne Roiter, Philippe Vlaemminck and Annick Hubert assess the legal and regulatory situation around the world
• People
  Nichelle Anthony, Minority and Community Affairs Coordinator, Kentucky Lottery Corporation

Autumn 2007

Highlights of this issue

• Association business
  The WLA takes steps to structure its communications and develop advertising best practices for the industry.
  Reports from regional associations around the world.
• Corporate Social Responsibility
  As the WLA sets deadlines for implementation of the Responsible Gaming Framework, Camelot gives an outline of its own CSR management system.
• WLA Projects
  The latest news about WLA security certification, establishing retail security best practices and defending the industry's most valued assets.
• Special series: Good Causes
  Serving the community is integral to operations at The Hong Kong Jockey Club.
• Feature: World Meet 2007
  The lottery world comes together in the United States for a unique learning experience – and a true taste of Kentucky.
• The case continues
  Lynne Roiter and Philippe Vlaemminck examine the delicate relationship between sports and lotteries and how gaming legislators around the world are addressing some thorny issues.
• People
  Clint Harris, Executive Director of the Minnesota State Lottery and President of the North American Association of State and Provincial Lotteries (NASPL).

June 2007

Highlights of this issue

• President's page
  Arch Gleason on recent highlights and future developments of WLA initiatives.
• Association business
  New members, Executive Committee news and new staff line-up at the Basel business office Spotlight on the NASPL Standards Initiative
• WLA Projects
  Global RFP Best Practice ready for industry use
• Corporate Social Responsibility
  Responsible Gaming: WLA accreditation process kicks off WLA Projects
• Feature: World Meet 2007
  Racing Toward Excellence, Winning For Good Causes
• Special series: Lottery beneficiaries
  Lotteries around the world communicate about good causes
• The case continues
  Recent developments in gaming law and legislation around the world
• People
  Winfried Wortmann, managing director of WestLotto and president of the European regional lottery association

March 2007

Highlights of this issue

• President's page
  A new era dawns: Arch Gleason on the challenges and opportunies as the WLA looks to the future.
• Association business
  New members, elections and bylaw changes
  Profile of the new Executive Director Hans Savonije
  Revised statement of our vision, mission, values and objectives
  Reports from the Regional Associations
• WLA Projects
  Security: maintaining the momentum
• Corporate Social Responsibility
  Implementing the WLA Responsible Gaming Principles
• Feature: WLA 2006
  Highlights from the Singapore business program
  Report from the Directors' Summit
  WLA Advertising Awards 2006
• The case continues
  Recent developments in gaming law and legislation around the world
• People
  A tribute to Yvonne Schnyder
  A lifetime of achievement: Richard Frigren

November 2006

Highlights of this issue

• President's page
  Arch Gleason on lottery milestones and a roadmap for the future.
• Association business
  Executive Committee updates, new members, the Global Legal Network and an expression of thanks from FIFA
• Round Table in Prague and Sazka celebrations
  Jan Stewart reports on the two-yearly WLA Round Table – and a celebration of a lottery's service to the community.
• A responsibility to minimize the risks
  The CSR Committee prepares the implementation phase of the WLA Responsible Gaming Principles
• WLA security certification: the next generation
  The new release of the WLA Security Control Standards©
• APLA: Embracing diversity in Asia Pacific
  A platform for a diverse membership to exchange regional experiences
• Singapore Pools
  Portrait of the hosts for WLA 2006: a forward-looking lottery organization with a commitment to all Singaporeans
• The case continues...
  Legal advisor Philippe Vlaemminck reports on recent developments in gaming law and legislation.
• The Unlawful Internet Gambling Enforcement Act
  Lynne Roiter puts the new US legislation in context
• American press review
  The media turns its attention to the enforceability of the ban on unlawful gaming transactions
• Spotlight
  Tan Soo Nan: CEO, Singapore Pools (Private) Limited

Juli 2006

Highlights of this issue

• President's page
  Arch Gleason on the multiple levels of progress within the WLA.
• WLA launches Strategic Plan
  The Strategic Development Committee is ready to consult the membership on a more concise statement of the WLA's mission and key objectives.
• Cooperating with the sports community
  WLA takes action in the fight against match fixing, manipulation and money laundering
• Corporate Social Responsibility
  Halifax workshop brings WLA Responsible Gaming Principles closer to implementation.
• Spotlight
  Carlos Augusto Borges: CIBELAE President.
• The case continues...
  Legal advisor Philippe Vlaemminck reports on recent developments in gaming law and legislation.

March 2006

Highlights of this issue

• President's page
  Arch Gleason pledges allegiance to the worldwide lottery community.
• Association business
  Updates from the Executive Committee and the General Meeting in Mérida.
• Beyond the Horizon
  Highlights from the World Lottery Forum in Mérida.
• The WLA Responsible Gaming Principles
  The text of the Principles adopted in Mèrida, with an introduction by Michael Hershman of Transparency International.
• Navigating the standards universe
  The constellation of WLA standards.
• Spotlight
  Arch Gleason, WLA President.
• The case continues…
  Legal advisor Philippe Vlaemminck reports on recent developments in gaming law and legislation.

October 2005

Highlights of this issue

• The WLA's horizons
  WLA President Reidar Nordby, Jr. surveys the WLA's horizons as he prepares to hand over the presidency after five years at the helm.
• Responsible Gaming Principles
  Ray Bates reports on the WLA Principles to be submitted for adoption at the General Meeting in Mérida.
• Special report: member survey
  Members rank WLA services and activities in order of importance and indicate their level of satisfaction

June 2005

Highlights of this issue

• The language of persuasion
  The importance of communicating effectively with our economic and social environment.
  WLA President Reidar Nordby, Jr.
• Money laundering
  An overview of some of the practices used to "clean" dirty money, and the national and international bodies fighting to stop them. The WLA recommends heightened vigilance on the part of lottery organizations.

March 2005

Highlights of this issue

• Lottery scams: avoiding complacency
  Security experts discuss the ongoing dangers of lottery fraud and the fraudsters' growing sophistication.
• Playing throughout history
  Retrospective on Mexico's Lotería Nacional para la Asistencia Pública, hosts for the WLA's World Lottery Forum in November 2005.
• Durban 2004
  Photo-report from the first major WLA event held on African soil: the 2004 WLA Convention and Trade Show.
• A lifetime of lottery achievement
  Lothar Lammers, the father of the modern lotto game, receives the WLA's Guy Simonis Lifetime Achievement Award.

November 2004

Highlights of this issue

• Corporate Social Responsibility
  New models of regulation and the development of the WLA Principles of Responsible Gaming: report from the WLA Round Table in Hamar, Norway.
• EuroMillions: a multi-cultural brand
  Spotlight on brand management and intellectual property as seven more lotteries join Europe's newest multi-jurisdictional game.

August 2004

Highlights of this issue

• Fast, faster, fastest
  Report from the WLA/EL marketing seminar in London.
• Beyond responsible gaming programs
  Atlantic Canada's Michelle Carinci explains her vision of Corporate Social Responsibility and its relevance to lottery organizations around the world.

May 2004

Highlights of this issue

• Think global, act local
  An update on rulings by the European Court of Justice by EL President Hans-Jürgen Reissiger.
• Can offshore gaming interests dictate American social policy?
  The WTO appears to be favoring Antigua & Barbuda in the offshore gaming case before the WTO. WLA Senior VP Ed Stanek reports.
• EuroMillions
  Lotteries in Europe rise to the challenge of multi-state gaming.